Refund policy

Cancellation Policy

Orders can be cancelled within 24 hours of placement. After 24 hours, products must be returned.

Return Policy

Our return policy is as follows:

We would be happy to return or exchange any unworn or unused items that you are not satisfied with. In the event of a return or exchange, we are unable to credit you for Shipping & Handling fees. In the event of an exchange for another item, there will be an additional S&H fee.

We do our best to prevent this, however on the rare occasion that you receive a defective item, we would be happy to replace the item at no extra shipping cost to you or we will give you a full refund.

We take the protection of your personal data seriously, therefore once the original transaction has been completed, we no longer have access to your credit card information. If you have an outstanding balance on your order, we will again need your credit card information.

We accept Visa, MasterCard, AMEX , Discover and PayPal.

If you are returning a garment, we ask that you send to the address listed on your return packing slip. We are unable to accept returns after 14 days.

Feel free to email customer service with any questions/concerns you might have at support@reeferboss.com.

We appreciate your business and want to do everything in our power to provide excellent service and make you a raving fan of ReeferBoss!

To initiate a return, please submit the following to support@reeferboss.com:

Name

Mailing Address

Email Address

Phone Number

Order #

Please include a brief description of why you are requesting a return.

If damaged, please include a picture the damaged product.