Shipping & Returns

Shipping Information

Free shipping: All items that are shipped for free will take an average of 10-15 business days depending on your location and time of order.

The majority of our items are shipped directly from our manufacturers located in CHINA, extended shipping times should be expected. If you would like a tracking number or expedited shipping please contact support.

Cancellation Policy

Orders can be cancelled within 24 hours of placement. After 24 hours, products must be returned.

Return Policy

Our return policy is as follows:

We would be happy to return or exchange any unworn or unused items that you are not satisfied with. In the event of a return or exchange, we are unable to credit you for Shipping & Handling fees. In the event of an exchange for another item, there will be an additional S & H fee.

We do our best to prevent this, however on the rare occasion that you receive a defective item, we would be happy to replace the item at no extra shipping cost to you or we will give you a full refund.

We take the protection of your personal data seriously, therefore once the original transaction has been completed, we no longer have access to your credit card information. If you have an outstanding balance on your order, we will again need your credit card information.

We accept Visa, MasterCard, AMEX , Discover and PayPal

If you are returning a garment, we ask that you send to the address listed on your return packing slip. We are unable to accept returns after 14 days.

Feel free to e-mail customer service with any questions/concerns you might have. E-Mail us at [email protected].

We appreciate your business and want to do everything in our power to provide excellent service and make you a raving fan of Reefer Boss!